Andrea Ames

Founder/CEO at Idyll Point Group

  • customer retention
  • customer success
  • customer experience
  • product adoption
  • customer onboarding
  • content strategy
  • information product strategy
  • information product design
  • leadership
  • team leadership
  • change management
  • change

Expert Credentials

Keynote Speaker, Author, Customer Experience & Retention Specialist, Product Strategist, Content Experience Strategy Consultant & Coach


I am a strategist, coach, consultant, and trainer, helping businesses to keep their clients and grow retention revenue through a focus on the "forgotten funnel" of customer onboarding, product adoption, and customer success, retention, and advocacy, as well as by speaking, writing, and hosting the "After The Sale" and "Speaking of Content..." podcasts.

Available For

  • Summit Speaker
  • Podcast Guests
  • Training